The Foundations of Quality Management

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Learn the techniques that transform organizations to become the best in class.

  • The meaning of standards in quality and its application in quality management.
  • Overview of the different frameworks used in quality management.
  • The basics of process and its importance in quality management.
  • The foundational principles in quality management to build products and services.
  • The basics of customer and leadership focus used in implementing the principles.
  • The Key tools used in implementing the quality management principles.

Become a committed quality management professional.

  • borgaonkar.sadashiv
    A 64 page book depicting the principles of quality management nicely. Written in short and understanding language. Liked it very much
    11 months ago

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